Category: social media

What Are Social Media Companies and How Can They Help?

What Are Social Media Companies and How Can They Help?

Social media presence is almost essential for all businesses these days, but it could be hard to manage this many platform on your own. As these websites take over the world including Lebanon, you need to get on this bandwagon and reach the next level. Social media companies help you he integrates your conventional marketing strategies, to the fast-paced social networking sites (SNS).

Websites and apps like Facebook, Twitter, and Instagram, are important marketing tools that can help you reach a higher audience but if not used right they could become a black hole for your time, effort and money. That’s where the social media companies come in. Here are a few ways that these companies can help you and your business shine without a problem:

Stay Up to Date

The SNS is always evolving based on the needs of their users. Therefore, it can be hard to keep not of all these changes and then to manage your business at the same time. Social media companies keep an eye on all these changes and the latest trends so that your business can prosper without a glitch.

Positive Image

Social Media companies sift through all the material online and come up with strategies that are socially up to date and politically correct. As it is their job to maintain a positive image of your brand.They analyze popular trends and keep you on top of all the changes.

Nit-Picking

Every social media platform has its way of communication. For example, Instagram uses images and engaging captions that people can easily look through. This material is easy to look through and digest, while Facebook becomes a bit complicated even though it allows the same things, but there is more detail to the content. It is the job of a social media agency  to suggest improvements based on these criterions.

 Data Analysis

It is the companies job to analyze the recent market data which includes recent trends and the performance of your company based on those trends. It is also responsible for analyzing the data of your competitor’s data for you to learn from.

Strategizing

If you are busy making up creative ways to engage your clientele on SNS, who is going to look at the rest of the work. You probably want to see to your customers as opposed to planning how you can engage people next fall. Social Media agencies come up with smart strategies for you so that you could concentrate on your main product. This way it saves you a lot of money, time and effort.

Social media is an omnipresent force in our world. It costs money, time and effort. To fully reap the profit, you need expertise and experience. Obviously, you cannot deal with both your prime business and being proficient in the world of the internet. To make sure that you stay top on all the latest social media trends and have the right strategy to place your market in there, you need help from an experienced and effective social media company.

DIY Marketing vs. SMM Companies – Why Hiring Professionals Is Better

DIY Marketing vs. SMM Companies – Why Hiring Professionals Is Better

SMM or social media marketing companies use social networking sites to help you with your online marketing. With the advancement in technology and the ubiquitous nature of the internet, there is no field out there that does not require the help of social media. It has slowly taken over the news industry along with the communication industry. Researchers are stating that the use of televising is decreasing while more and more people look towards the internet and Social Networking Sites (SNS) for entertainment, communication, and NEWS.

It is vital for the most business to have a social media presence as it allows you to show your customers what they desire directly. Alongside creating your brand image, social media marketing requires a lot of planning and hard work. There is also a certain level of experience required to monitor the data and see what it means. You can always maintain your online presence, but hiring professionals has its own merits. Read the following to know what might work best for you:

Cost:

With doing all the SNS marketing yourself, you save yourself a pretty penny but with an SMM company working on and taking care of all your social media accounts the business expands, and you gain a more substantial profit. The SMM takes care of updating content, engaging the audience and customer responses. You can work on your main task and increase profit while the SMM agency deals with your image.

Data Analysis:

SMM companies offer data analysis, which means that they study your insights and that of your field alongside your competitor’s insights. These reports can help you know your weaknesses and overcome them. Also, you learn from the mistakes of your competitors. The detailed analysis can help you figure out any empty spaces in the market that you can fill.

Time:

You are the only one who knows what your brand is exactly about and only you can explain it well to the customers. On the other hand, creating your marketing strategies alongside the content development is a very time-consuming process. With the help of an SMM you just have to explain to them, what you need and the work on it for you. This process might be time-consuming, but it yields improved results.

Content Development:

Content development is more than just updating your status. You need media managers and professionals who are not only experts but also solely dedicated to producing what is required. The posts require engaging pictures and posters that are hard to develop on your own unless you want to take a course in Photoshop and media designing. On the other hand, doing all these things on your own can give you a better insight of what your customers need while you stay on top of recent trends.

Social media websites and apps are constantly evolving, and it is very hard to stay on top of all those advancements as you are busy managing your clientele and manufacturing your product. Social media companies have the resources and the contacts to help you reach a larger audience in a small amount of time. You can concentrate on what you do while handing this responsibility over to the professionals. In this way, both your productivity and profit increase. The cost of employing an SMM agency gets covered as your business expands and generates more considerable revenue.

5 Benefits of Hiring a Social Media Agency

5 Benefits of Hiring a Social Media Agency

A social media Agency’s job is not just helping you create and promote your data, but it also analyzes it. By examining trends and insights, the agencies help you make better advertisement content for your Social Networking Sites (SNS). Not depending on the size of your business it can help both individual customers and large corporations.

It has been reported through various researched that more than 75 percent adult Americans use social media. It is also a known fact that the use of television is slowly decreasing, at times like these it only makes sense that marketers take their business to newer resources. This will not only make sure that higher target is reached but also bring in maximum results.  Social media companies don’t just tell you how they are going to increase your numbers but also send in reports by analyzing the data on their end of how their work has made a difference.

If you are living in Lebanon and are thinking about hiring a social media company, here are a few benefits of hiring one:

Advertising:

It is their job to device strategies to help promote your company’s products. They will analyze your business and identify where you should focus your energy on. If they find any problems, they will also come up with ways to help you fix them. They will prepare creative marketing strategies that will help your business.

Brand Promotion:

Social media companies build brand recognition by using different influencers. They know how to make other people talk about your product. They have associates and contacts that are hard to reach otherwise. They help promote your brand across all channels and project a positive image for it.

Assessing Competition:

Social Media Agencies don’t just analyze the general market data and the data of your company. It is also their job to analyze the data of your competition. This doesn’t just help you pick up your pace but also finds out any empty spaces left and be the first one to touch that market. This not only allows you to know how your competitors are performing but also lets you learn from their mistakes.

Social Engagement:

Since there are multiple social media platforms, it can be tough to manage all the buzz at the same time. Social media companies can help by providing with social media engagement software and other engagement services.

Bigger Clientele:

By helping you reach a larger audience, social media help you grow your business. As more people get to know about your brand and its positive traits, you receive more customers. Which in turn leads to a higher profit. This makes these agencies cost-effective as the capital spent on marketing is covered by the bigger clientele, alongside generating a larger revenue and higher profit.

Social media has grown into an empire of its own; it’s an era and a power that is almost omnipresent. Social media agencies are the ones who know how to control this power. The key here is to choose the right company for you. By doing so, you don’t just take your company at a higher level but also avoid a few future losses.

Reasons Why Businesses Fail with Social Media Marketing

Reasons Why Businesses Fail with Social Media Marketing


Reasons Businesses Social Media Marketing Fail :

Social Media is a wild beast that we need to tame if we want to achieve our business goals. If tamed properly it becomes a best friend that seldom betrays. A single search on Google will reveal thousands of ways how you can use social media to expand your business. With all this literally at our fingertips, so many businesses still fail at overcoming this wild beast. We have listed down some of the main issues that people tend to overlook while operating their SNS (Social Networking Sites):

Not Determining the Audience

This is one of the biggest mistakes most people make. Businesses are all types big or small. Some operate in just one city; others can have a customer base all over the country, even the world. The key is determining who your customers are. One way of learning that is building customer profiles.

This will help you figure out what they need. You have to know if they need to buy immediately or do they need information. After you are done determining what your buyers need, you have to develop certain keywords and use them in your content. These keywords are the bridge between your customer and you. That’s just the way search engines work. For example, if you sell flowers in a city. You need to use key terms like flowers, the city’s name, delivery, and occasions.

Content Development

What you post on your SNS is very important. It can’t be based on whims and wishes. The content that you post needs proper planning and preparation. It can’t just all be about the product alone. They should be related to current events and employ basic marketing strategies. Keeping in mind what the customers are thinking is important. Posts related to events such as New Year, Christmas or any other holiday should be posted in due time. These posts need to be prepared way before time. You need to discuss how you are going to make sure that your customers don’t forget about your services in these times.

No Social Engagement

You need to keep your audience engaged. The posts have to be entertaining and informative. Answering questions is a perfect way to keep in contact with your buyers. It is also a way for potential buyers to get information. You should also start a blog about your developments. These blogs can include why you made certain choices or how those choices have helped your clients.

Budgetary Issues

Just like any other form of advertisement, the commercial use of SNS is not free. It requires budget allocation and quite a lot of planning. Moreover, having a just an SNS account is not enough. You need to develop your webpage where the customers can get the entire feel of your services. It is also a way to make them feel safe.

Social media isn’t just a plaything anymore; it has many more uses than just entertainment. It has the power to make or break a business.  All you need to do is employ the right resources. Choose your platform based on your needs. And if you feel like you can’t manage it all, you should contact a professional.

Tips to Pick the Best Social Media Marketing Company in Lebanon

Tips to Pick the Best Social Media Marketing Company in Lebanon

Social media is always spreading and reaching new heights, so it is important to pick one of the best social marketing companies in Lebanon . It is almost omnipresent in today’s world. What started as a fun thing to make new friends has become a great entrepreneurial asset. Using social media to represent your brand is a huge step. It opens a new world for your business. With it, you can reach a higher audience and increase your profit. But if not utilized properly it can be a black hole with regards to your budget and hard work.

If you are looking for a great social media marketing companies in Lebanon, all you need to do is go through this list of tips that we have compiled to help you:

What You Need

Sit down and think about what is it that you exactly require. Think about the results that you want to achieve. Write down a clear objective and think of ways and platforms that can help you reach it. Look for agencies based on that objective.

Look at What Their Own Social Media Profile

Evaluate their abilities through their social networking sites (SNS). Look at how they engage their followers. Evaluate their blog posts, do you find consistency with what they say.

Assess Their Portfolio

Look at their previous work and the type of clients they manage. Go through their work and see if they are creative and useful.

Dig for Reviews

One of the best ways through which you can find out how good they are is by looking for their previous clients. A simple search and a phone call can do wonders. Ask around about their work process and how good they are at it. Check for their satisfaction level and see if the company is what it says.

Evaluate Their Efforts

Ask for a consultation (free if possible) and see what they offer. Most companies would tell you what they do and go through the generic process. A good company would find information about you and tell you how they can help your company.

Check for Experience

See if they have a history of working in your field. Find out they can understand your objectives and develop suitable content. Ask for samples and similar work experience, to know if they can deal your area of expertise. Assess whether they can work in your area and with your clientele.

Find Out Their Evaluation Process

Ask them about how they evaluate their work. What is their process of reporting progress, and do they use any analytics tools. How frequently will they communicate with you? What is their protocol if a problem arises.

Just like the rest of the world, the businesses in Lebanon need to expand their territory and reach the next level. If you want to choose a social media marketing agency you need to look around and dig deep. Only decide after you have all the areas covered and feel safe to continue with your choice.

How to Gain a Boost in Web Traffic – A Few Tips

How to Gain a Boost in Web Traffic – A Few Tips

Ask a business owner or marketer what they would love most in the world, and their answer will always be “more clients/customers”. However, in the online world, before getting customers, it is imperative to gain a large amount of web traffic. Bear in mind traffic is the “backbone” of every internet business. If you know how to drive enormous, quality traffic to your website, you are guaranteed a boost in overall sales and revenue. However, the question here is how can businesses attract more traffic? What can be done to make sure visitors shop from your site repeatedly? Look at these tips below to find out:

Understand SEO

The key to gaining a huge boost in web traffic always starts with proper Search Engine Optimization (SEO). By now you probably do know, working on your SEO enables you to gain a better ranking on Google, hence making it easier for audiences to find you online. If utilized correctly, SEO can lead to impressive surges in overall web traffic. Typically, there are two components of SEO: off-page and on-page. It is vital for you to focus on both components.

Advertise

You cannot just create a website and expect viewers to come looking for you. Unlike a brick-and-mortar store where customers can come in and explore your business, online websites are in constant competition with one another to gain better ranking. As a result, if you want to gain a boost in web traffic, it is vital for you to “advertise and market” your website. Display advertising, paid search, and social media advertising are all excellent ways of getting your site in front of people, attracting visitors, and building your brand.

Good Content

Apart from SEO, focus on generating shareable, distinctive content. In the world of search engine, posting great content on your website can trump all other strategies. Despite what some of you may believe though, there is no magic formula for content marketing success. For this reason, make sure to always vary your content and make it attractive as possible to lure in different kinds of audiences. Post data-driven pieces, infographics, photos, and videos along with informational blog posts, PR’s, eBooks, and long-form content.

Write Tempting Headlines

The headlines are without doubt one of the most important aspects of your content. If your content lacks a convincing headline, chances are it will chase the viewer away and the blog will go unread. Therefore, it is essential that you master the art of writing alluring and enticing headlines. Did you know that writers working at Upworthy and BuzzFeed often come up with twenty diverse headlines, before finally making a decision on the one that will generate great traffic? Perhaps not!

Get Social

Last, but not the least, it is not enough to only produce great content and hope that viewers and potential customers will find it. In this fast-paced world, it is important to be proactive. So, do not hesitate on getting a little social with your audiences. Use social media channels like Twitter, Facebook, or Instagram to promote your content and attract customers.

Therefore, now that you are familiar with the tips mentioned, gaining a boost in traffic will not be a problem.

Facebook vs. Twitter – The Better Option for Marketing

Facebook vs. Twitter – The Better Option for Marketing

Facebook and Twitter are two of the most powerful platforms businesses can use nowadays for promoting your products and services online. These platforms are the face of the Web 2.0 marketing revolution and work on a simple networking principle: word of mouth. You simply create a profile/page, invite your friends to subscribe it, then they invite their friends, eventually resulting in a huge fan following. However, the question is: when it comes to marketing, which of the two is the better option? Well, let’s look at the pros and cons of each to find out:

Facebook

Pros

  • Over 1.5 Billion Users – Facebook is the most widely used social media platform around the world. It has over 1.5 billion monthly active users, of which 1 billion use the service daily. Therefore, Facebook is definitely a networking force to be reckoned with.
  • Custom Facebook Page Design – Businesses can design customized pages that highlight the best features of their operations to engage with visitors. These pages also prove essential for grabbing viewers’ attention and enticing them to like your page.
  • Like, Comment and Share – Facebook is ideal for spreading the word about your services and products to followers around the world. Fans can share, like, or comment on your videos, images, and posts, leading to greater business exposure.

Cons

  • Slow Burn – Building a fan base can sometimes be difficult for businesses. Nevertheless, to increase growth, B2B companies can consider their increasing advertising budget or resources.
  • Time and Resources – Business managers have to be aware that setting up a Facebook page doesn’t mean you will automatically gain followers. You have to work hard to attract consumers and maintain a Facebook page does take a lot of energy, time, and resources (just like any other social media network).

Twitter

Pros

  • Twitter Is Massive – Similar to Facebook, Twitter has a huge user base. Even if you run a small business in a unique niche, you can find an audience to showcase your products and services to.
  • Every Tweet Goes To Your Followers – Tweets are one of the best ways to spread the word about your products and services. Each tweet you post goes directly to all of your followers. This direct marketing is essential for business growth.
  • Tweeting is Easy – Tweets are short messages spanning 140 characters that take a minute or less to write and send. They are effective and also prove essential in attracting followers to gain more retweets and eventually potential customers.

Cons

  • Twitter is Busy – Similar to Facebook, Twitter has a large user base. Twitter users generate an average 340 million tweets per day. Building a fan base can be difficult, unless you offer something unique.
  • Twitter is Not Ideal For Visual Content – If you want to share photos, Twitter might not be the best place. Twitter is mostly text based.

As you can see, Twitter and Facebook both have their pros and cons. But if you want to take your business to the next level, perhaps it’s time you considered leveraging both networks in your marketing efforts.

Instagram for Marketing – Not Optional Anymore!

Instagram for Marketing – Not Optional Anymore!

With visual content becoming more popular on social media, businesses all over the world are communicating visually with their customers, followers, and fans via short videos and photos. Now, while there are plenty of platforms available, Instagram remains the best resource for leveraging the power of visual content. The site has over 800 million users (500 million daily active users), making it the most-used photo sharing platform, with over 40 billion photos and videos shares since its conception. So, yes, marketing on Instagram is worth it! But, if you don’t believe us, the benefits below speak for themselves:

Increase in Traffic

Although you don’t have the option of adding clickable links in your Instagram updates, the platform can be a powerful source of traffic. This is because of the unique features it offers for you to display your photos. With the given editing and filters options, you can be as creative as you want to add style, quality, and uniqueness to your photos. This proves useful in grabbing the attention of users, gaining positive comments, and directing many customers to your website, resulting in increased web traffic.

Increase in Engagement

Anyone with an Instagram account can leverage crazy levels of engagement with the audience via interesting and useful content. In fact, according to Hootsuite,  top brands on Instagram are seeing a per-follower engagement rate of 4.21% which is 58 times higher than on Facebook and 120 times higher than on Twitter. Instagram has become a powerful platform for marketers and its potential cannot be overlooked any longer.

Building Trust and Personality

One of the key benefits of marketing on Instagram is it can help you build great trust with customers, paving the way for future engagement. By posting relevant and targeting messages, videos, and photos, you can create an emotional connection with your audience. This motivates customers, users, and viewers into checking out your site and the services you offer, giving a personal feel to your business as well as building trust and personality.

Update Regarding Latest Promotions and Offers

Businesses on Instagram can share timely photo and video updates regarding their services. Just by sharing latest events and activities, you can boost sales. This enables customers to learn about the latest promotions and offers, while they can participate in an Instagram Contest hosted by you. Use popular hashtags and visit popular brands to get an idea on how to use the app. Avoid copying ideas and try to be as special and unique as possible.

‘Free Advertising’

Last, but not the least, using Instagram for marketing is free. You can showcase your services and products in a way that generates massive exposure. This gives you a chance to show off all you offer, while guaranteeing increased web traffic minus the high costs of expensive marketing campaigns. If you want to take your business to the next level, you can also leverage Instagram Ads. You will have to pay a certain fee, but these ads are perfect to send people to important sections of your website,

So, if you want to receive the above-mentioned benefits, it’s time you considered using Instagram as well. According to Adweek.com, only 24% of small businesses currently use Instagram. Therefore, by using the platform, you can gain an edge over the competition.

Can Virtual Reality (VR) Technology Be Used for Marketing?

Can Virtual Reality (VR) Technology Be Used for Marketing?

Yes, virtual reality (VR) technology shows scope for helping businesses market products, services, and places. In fact, virtual reality technology allows marketers and owners to give their audience the best and closest experience of a place, service, or product, without physically touching or being present at the location. Fast-forward a few years and this technology will be the “norm” for marketing business products. For more information, let us look at how VR technology can be used for marketing:

Market Research

Whether it is a new shopping center, store, or cinema, investing in a new physical space is often a huge decision, filled with plenty of doubts and risks. This is where understanding how your customers feel about the new place proves essential, and this is exactly what VR technology can help do. It can provide an immersive experience to customers, allowing them to navigate your new product range, planned layout, and color scheme, without physically being present there. Did you know Tesco first created a virtual store to allow customers to walk in and explore even before they built the store?

Tangible Experiences

How can a holiday service, cruise ship, hotel, or restaurant convince customers it can offer an amazing experience, without the person trying it? A website or brochure can only get you so far, but actually taking customers to the desired destination and allowing them to explore the amenities, beauty, and features of the place is what can really set the bar high. This is what VR technology can be used for, providing an unmatched and excellent tangible experience that gives customers a real sense of what the place would look like (the walk-in experience, the views, nearby attractions, etc).

Commercial Opportunities

Imagine if you can sell the best seat at a theatre, stadium or event as many times as you like. Virtual Reality technology presents you the amazing opportunity to do this. By live streaming content from a performance or match, viewers from all over the world can have access to what it feels like to ACTUALLY be present at the event, even if they are located thousands and millions of miles away. According to a recent report, Samsung and NBA are working together to bring live VR basketball experiences to their fans.

Product Experiences

Is there any way for businesses to convince customers their products are better than those offered by their competitors? For an automobile purchase, test driving the vehicle is considered the best selling tool. But, how can one get an experience of the vehicle, without actually visiting the showroom? This is where VR comes in, allowing customers to configure the car to their needs and take it for a personal test drive, anytime and anywhere.

Last, but not the least, VR technology can also be used by brands who want to promote educational experiences, such as showing a product manufacturing/designing process. VR technology provides many opportunities for businesses and marketers to showcase their places, products, and services in the best way possible. If you want to take your marketing strategy to the next level, it’s time you considered investing in VR technology too.

A Guide to Monitoring Your Restaurant’s Online Reviews

A Guide to Monitoring Your Restaurant’s Online Reviews

Technological advances have simplified the old-fashioned way of doing things, even in the restaurant industry. For instance, nowadays almost all restaurants use an SMS printer for taking orders. This ensures orders are not misinterpreted and as the order is printed, there is also no risk of having to decipher messy handwriting or hearing the order wrong.

But, where there are benefits, there are also drawbacks. Customers are now more internet-savvy than ever. They may not provide feedback about your restaurant’s service personally, but they may share negative reviews on social media, which can prove costly in the long run. So, without further ado, let’s take a look at a few tips to monitor/ manage your restaurants online reviews:

Sign Up for Instant Notifications

TripAdvisor, Zomato, and other review sites offer businesses free email notifications every time a review is posted about them. There are good chances your restaurant is listed on at least one of these sites. So, sign up at all review sites where your restaurant is listed and appoint someone on your team to actively monitor these reviews. This makes it easier to understand what customers are thinking about your restaurant and whether or not they found your service up to the mark.

Set Up Google Alerts

Google Alerts has developed into the most reliable business review website that enables companies to keep tabs on what’s being said about them. All you have to do is head to the Google Alerts site and create a search query relevant to your restaurant’s name and location. Once Google finds matches related to the search, you will receive an email with the relevant information. However, bear in mind that Google Alerts doesn’t catch all reviews about your restaurant, just the important ones.

Manually Check the Sites

What better way to analyze reviews than to visit the websites yourself? Create an account and log on to the review sites every now and then to read customer reviews. Figure out which sites have your restaurant’s name listed to shortlist the ones you need to monitor. Typically, Zomato and TripAdvisor are the two most widely used review sites, but depending on the city you are located in, there are other sites you might have to sign up on, including Savored, CityEats, and Citysearch.

Monitor the Metrics

When it comes to monitoring your restaurant’s online reviews, you should take advantage of any free data on offer about your presence. For example, the Google Places dashboard provides information on how many users are searching for you on Google, which zip codes they are coming from, and also the keywords they used to find you. Yelp, on the other hand, tabulates mobile calls to your business, requests for directions to your business, mobile check-ins, clicks to your website, and user views. Monitor these metrics to understand consumer needs and tailor your services accordingly.

So, now that you are familiar with the tips mentioned above, monitoring your restaurant’s online presence and reviews won’t be a problem. Of course, you might find this beyond your capacity. Therefore, the best option is to find a professional who can get the job done for you so you can focus on your restaurant!